Reception and enquiries

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

If your condition is not listed here, please use this selector:

Pharmacists can also advise on minor illnesses and injuries:


Alternatively you can visit your nearest First Aid Unit:

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic room.

Get urgent medical advice and treatment from a Doctor by using our Triage System.

Our Triage System

Telephone us to be added to the triage list01869 249222
A doctor or one of our trained triage nurses will then contact you (normally within an hour) to discuss your problem. This may result in an urgent or routine appointment with a doctor or nurse, or another appropriate service.
Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor eye conditions, minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about health checks, smoking cessation, contraception, vaccinations, arrhythmia/palpitations diagnosis, leg ulcer treatment, diabetes management, asthma/COPD management etc.

Contact a Nurse

Book an appointment on the phone01869 249222
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01869 249222
Oxfordshire Minor Eye Conditions Service (MECS) can treat red eye or eyelids, dry, gritty, irritable and uncomfortable eyes, significant recent sticky or watery discharge from the eye etc.

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full health travel advice and immunisation service where we will assess the health risks of your travel plans, including malaria, and recommend the appropriate vaccinations.

Do you need vaccinations?

Before you travel it’s important to find out whether you will need additional vaccinations for the country you’re visiting.

As some vaccinations have a period of time until they become effective or may involve a series of injections, it is important that you allow sufficient time for this before your travel – at least 2 months.

View more information on vaccinations and what you should do now.

Advice and help zone

Advice and help zone

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic room.

Autism Oxford

Oxfordshire Autism Alert Card Scheme
Developing services for teenagers and adults
Support groups

Find out more

Oxford Aspies Pub Group

Email Oxford Aspies Pub Group


Parent/carer support group
Advice, information and support from parents
Regular coffee mornings
School holiday playdays

Find out more

Children in Touch – Autism Family Support

Support & information for families
Youth groups
Activity days in school holidays

Email Autism Family Support

Oxfordshire MIND

Wellbeing and better mental health service
Support groups

Find out more

The National Autistic Society

The leading UK charity for autistic people (including those with Asperger syndrome) and their families.

Find out more

Cancer Support
The Hummingbird Cancer Support & Therapy Centre

Located in Launton, Bicester, the Hummingbird Centre works with people affected by cancer and are there, not only for the activities that take place, but for anyone who is on their journey, about to start their journey or even finished their journey.

Find out more

01869 244 244

Carers Oxfordshire

Carers Oxfordshire is a free service that offers information, advice and support to unpaid adult carers of adults in Oxfordshire.

0845 050 7666

Find out more

Crossroads Care Oxfordshire

If you are a carer, your local Crossroads Care Scheme can offer support.

01865 260280

Find out more

Oxfordshire Young Carers

Supporting children and young people up to the age of 25 years whose life is impacted by the responsibility of caring for a family member.

01865 777 224

Find out more

Carers UK

Carers UK provide information and advice for people who are looking after someone.

0808 808 7777

Find out more

Carers Benefits - GOV.UK

The Government website has a range of useful information for carers.

Find out more

Cervical Screening
Cervical Smear Test

Women aged between 25 and 49 years are encouraged to have a cervical smear test every 3 years and women aged between 50 and 64 should have a smear test every 5 years.

01869 249222

Child Health
Child Health Clinic

The health visitors and doctor are available on Wednesday mornings for routine checks and immunisations of children under 5 years. This clinic is for well children only – please do not bring your child to this clinic for the treatment of illness.

01869 249222

CAMHS Community service

View information on Primary Child & Adolescent Mental Health Services (PCAMHS) and Child & Adolescent Mental Health Services (CAMHS).

Find out more

Bicester Brookside Children's Centre

Children’s centres are for children under five and their families, places where they can find a variety of activities, play, information and support from professionals working in a wide range of fields, whatever their background or circumstances.

01869 249604

Find out more

Bicester Glory Farm Children's Centre

Activities at Bicester Glory Farm Children’s Centre include Rainbow Playgroup, Oxfordshire Play & Leisure Service and POSCh: Parents of Children with Special Needs.

01869 320553

Find out more

School Health Nursing

Our School Health Teams work with children, young people and families to enable children to be healthy and reach their full potential. School Nurses are qualified nurses who have undertaken specialised training in the health of children and young people.

01869 604095

Find out more

Home-Start in Oxford & Bicester

Home-Start around Oxfordshire is a voluntary organisation which is committed to promoting the welfare of families with at least one child under five years of age.

01865 779991

Find out more

The Children’s Consultancy

The Children’s Consultancy provide counselling and psychotherapy to children, young people and parents within a network of specialist health care professionals.

01865 301 121

Find out more

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more


Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Chronic Diseases
Chronic Disease Clinics

We have clinics for the management of diabetes, heart disease, hypertension, asthma and kidney disease prevention. We operate a recall system to ensure patients are invited to the clinics regularly. If you receive a letter from us, please contact reception to arrange a convenient appointment.

01869 249222

Diabetes UK

For help and advice on diabetes

Drugs and Alcohol
Oxfordshire Roads to Recovery

Roads to Recovery is your countywide integrated alcohol and drugs service. We offer support to individuals throughout Oxfordshire from our full-time, dedicated recovery hubs.

Bicester Hub- We offer a satellite service in Bicester on Thursday each week, this enables clients to access group work sessions, 1-2-1 appointments and drop-in services.

01865 261690

Find out more

Harm Minimisation Service

The Harm Minimisation Service is provided by Oxford Health NHS Foundation Trust, in partnership with the Oasis Partnership, and provides services to drug and alcohol users who are not ready to, or do not wish to, work towards abstinence.

01865 455601

Find out more

Young People's Specialist Substance Misuse Service

CAN Young People’s Team is a free, confidential drug and alcohol service for young people under the age of 19 and their families/carers in Oxfordshire. CAN Young People’s Team aim to provide information, education, advice and treatment to young people in relation to drug and alcohol use.

0845 6029298 / 01865 328470

Find out more

One You Drinks Tracker - Mobile App

Drinking a bit too much can sneak up on you. Our free drinks tracker app makes it easy to keep an eye on the booze and take control with daily tips and feedback.

Download on the Apple App Store

Download on the Android App Store

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online


If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Elderly Care
Age UK Oxfordshire

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

0345 450 1276

Find out more


Parkinsons UK provide expert information on every aspect of Parkinson’s so that people affected by the condition can stay in control of their lives.

0808 800 0303

Find out more

First Aid Unit
Bicester Community Hospital

The First Aid Unit offers a walk-in service, so no referral or appointment required. This service is open only outside normal working hours: weekdays from 6pm to 11pm, and 8.30am to 11pm on weekends and bank holidays.
The First Aid Unit sees all minor injuries, but has no x-ray facilities.

01865 903976

Find out more


Flu Vaccine
Flu Clinics

Our practice nurses are happy to advise you about any immunisations that you should keep up to date. We encourage all patients with chronic medical conditions (e.g. diabetes, heart disease) or aged over 65 years to have a vaccination against ‘flu every year. Please make an appointment at one of our Flu Clinics which are held in October and November.

01869 249222

NHS Hearing Aids Batteries – Options

Information on looking after and obtaining batteries for your NHS Hearing Aid.

Find out more

Keeping Healthy & Getting Active
Health Walks near Bicester

View information on health walks near Bicester.

Find out more

Healthy Eating Self-Assessment

How good are you at making healthier choices? And how much do you really know about nutrition?

Find out more

Williamson Chiropractic & Sports Injuries Clinic

Healthcare professionals concerned with the diagnosis, treatment and prevention of disorders of your muscles, bones and joints.

Find out more

Go Active, Get Healthy

Would you like to be more active, have fun, and meet new people?

This a FREE programme in Oxfordshire designed to support you in in beginning your journey to become more physically active. Get up to £160 in vouchers to support you and use at your local leisure centre, and receive motivational coaching support you.

01865 252 606

Visit the Get Oxfordshire Active website

Oxfordshire Age UK – Generation Games

Age UK’s Oxfordshire’s physical activity service. Find out what physical activity sessions are near you, or be inspired to try something new.

If you just wish to see which activities are run exclusively by Generation Games:

Download their brochure

Find out more

One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Living with a Life Limiting Illness
Bereavement Advice Centre

Provides a national helpline and information service offering support, information and advice about what to do after a death and the practical issues and procedures that people may face.

0800 634 9494 (open 9am-5pm Monday-Friday)

Find out more

Cruse Bereavement Care

Provides individual support and counselling to bereaved adults.

Oxford helpline: 01865 245398


Find out more

Dying Matters

Provides information on dying, death and bereavement. Many of their leaflets can be downloaded from their website in a range of languages.

Find out more

Provides video and audio clips, as well as written transcripts, of patients’ and carers’ experiences of a variety of health-related conditions and illnesses. These include peoples’ experiences of dying and bereavement.

Find out more

Marie Curie

Provides a range of publications and guides for people with life-limiting illnesses and their families.

Find out more

Macmillan Cancer Support

Provides practical, medical and financial support for people with cancer. Their website has information on a range of topics including living with cancer, support for carers, and
facing the end of life. Many of their leaflets can be downloaded.

Find out more

Maggie’s Oxford

Offers emotional support to people affected by cancer. The Maggie’s national website hosts an online facilitated bereavement support group.

01865 751882


Find out more


OxBEL (Oxfordshire Befriending for Life) is a befriending service for people with
life-limiting illnesses and their carers.

01235 849427


Find out more

Oxfordshire County Council

Provides details of a range of private and voluntary services which support people in their own homes.

Find out more


An Oxfordshire charity that helps children and their families before and after a major bereavement. Their website provides information for young people, parents and teachers, as well as details of further sources of support.

01865 744768


Find out more

Social Services

Can provide financial and practical support.

0845 0507666

Maternity Clinic

All the doctors provide ante and post-natal care in conjunction with the community midwives who hold weekly clinics in the practice.

01869 249222

Antenatal Services

View antenatal services from Oxford University Hospitals including Antenatal clinics, maternity assessments, labour and birth and aginal Birth After Caesarean Clinic (VBAC).

Find out more

Postnatal Services

View postnatal services from Oxford University Hospitals including Special Care Baby Unit’s (SCBU), VBAC (Vaginal Birth After Caesarean) clinic, breastfeeding clinics and birth afterthoughts.

Find out more

Newborn Intensive Care Unit

The Newborn Intensive Care Unit at the John Radcliffe Hospital in Oxford is a Centre of Excellence in Neonatal Care.

Find out more

Registering a Birth

Information on how and where to register your child’s birth.

Find out more

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Mental Health
Oxford Hypnotherapy,Counselling & Psychotherapy

Recognising if you have concerns that are weighing you down and choosing to do something about them is the first step to self empowerment and healing.

Find out more

Inpatient Mental Health Care

The Warneford Hospital, part of Oxford Health NHS Foundation Trust, is the main mental health in-patient facility in Oxfordshire.

01865 901000

Find out more

Talking Space

Talking Space is a service hosted by Oxford Health NHS Foundation Trust (working in partnership with Oxfordshire Mind) to offer you help and support when you need it. It is a confidential service for people aged 18 years and over.

01865 901222

Find out more


If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more


Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more


Help, information and support for all those affected by mental illness. Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Minor Eye Conditions
Oxfordshire Minor Eye Conditions Service (MECS)

The Oxfordshire Minor Eye Conditions’ Service provides assessment and treatment for people with recently occurring minor eye conditions.

The service is provided by MECS accredited optometrists (also known as opticians) across Oxfordshire who have specialist knowledge, training and skills.

Find out more

Minor Surgery
Minor Surgery

The doctors have facilities to perform a range of minor surgical procedures. For more information please speak to our reception team.

01869 249222

Sexual Health
Family Planning Clinic

All the doctors and some of our practice nurses are trained in family planning, and can offer a full range of contraceptive services, including emergency contraception.

01869 249222

Oxfordshire Sexual Health Service - Walk-In Clinics

View Walk-in clinic information. Services include genitourinary medicine (GUM) and contraception: testing for and treatment of sexually transmitted infections (STIs), all types of contraception including emergency contraception, advice on safer sex, relationships, drug use or other health related issues, and HIV care.

Find out more

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Stop Smoking
Smoking Cessation

We have a nurse who is specially trained to help you stop smoking.

01869 249222

Smokefreelife Oxfordshire

The Free Stop Smoking Service, serving Oxfordshire.

0800 246 1072

Find out more

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Weight Management
Dietary Advice

All the nurses offer a range of advice and support to help you maintain a healthy lifestyle, this includes dietary and exercise advice.

01869 249222

MORElife - Oxfordshire Weight Management Services

Adult weight management services are designed to create long-lasting shifts in behaviour and give you the support and tools you need to achieve your health goals.

Find out more

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Slimming and Weight Loss Classes

Join a diet, slimming or weight-loss club in Oxfordshire and get the support and advice you need to get fitter and healthier. Including Slimming World and Weight-watchers.

Find out more

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.

Long term conditions

Prescriptions and medicines centre

Administration office