Group Consultations – Latest News | Montgomery-House Surgery

Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

General

9/10/19 – Patient Focus Group Outcomes Thank you to all those who attended the focus group, the input you provide was excellent. A summary of the outcomes from the evening are here.

Type-2 Diabetes Group Consultations

For information and Resources please see our Diabetes Patient Information Page
15/01/20 – There is exciting research suggesting that Type-2 Diabetes can be put into remission through changes in what we eat including using a low calorie liquid diet. Professor Roy Taylor calls Type-2 Diabetes “chronic food poisoning” ! Do you want support to improve your diabetes through changing what you eat? Then come to one of our Diabetes Groups. See our website For more information about this research see here.

or see Professor Roy Taylor’s new book with information on how to reverse Type-2 Diabetes:

We would recommend any patient wanting to radically change their diet attends a Diabetes Group Consultation first or seeks the advice of our Nurses Emily Bunyan and Nikki Dennis or their GP. In particular changes may need to be made to insulin and Gliclazide doses as well as blood pressure tablets as serious low BP or low sugars can result.

Hypertension/Healthy Heart Disease Group Consultations

5/10/19 – We will be running our Hypertension and Heart Disease from November 2019
16/12/19 – Updated the name of this Group to “Healthy Heart”

COPD/ASTHMA Group Consultations

Coming soon

Depression Group Consultations

Coming soon

We are currently CLOSED.

Walk-in Blood Tests - Mon/Thurs/Fri - 8am to 10am

NHS Health Checks

You have a question?

Group Consultations – Latest News

General

Type-2 Diabetes Group Consultations

Hypertension/Healthy Heart Disease Group Consultations

COPD/ASTHMA Group Consultations

Depression Group Consultations

Tell us whether you accept cookies

We are currently CLOSED.

Walk-in Blood Tests - Mon/Thurs/Fri - 8am to 10am

NHS Health Checks

You have a question?

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

General

Type-2 Diabetes Group Consultations

Hypertension/Healthy Heart Disease Group Consultations

COPD/ASTHMA Group Consultations

Depression Group Consultations

Submit self-monitoring health reviews
(if requested by the doctor or nurse):